The Studio Venue Company Limited trading as thestudio ask clients (“you”, “your”) to be aware that these conditions shall apply to all contracts for the provision of goods and services for functions to the exclusion of all other terms and conditions including any which you may purport to apply or which may appear in promotional literature. All reference in days means calendar days.
1.1 To confirm your reservation and to ensure that we have the correct information for your event, you are requested to return our booking form within 7 days as alternatively the space may be released. Your booking will remain provisional until a signed copy of contract has been received by both parties.
1.2 When confirming numbers on the booking form, please ensure that they are realistic in relation to your event. The delegate numbers for which you contract will be used as the basis for your final account and will be subject to our cancellation policy as detailed below. If you are uncertain of the number of guests attending then we would advise you to base your booking on the minimum number of guests you feel are likely to attend. Certain rooms can only be reserved on the basis of a minimum number of guests attending, should this be the case we will notify you at the time of booking. Once your booking is confirmed any further reduction in this number will be chargeable and may require us to re-allocate the room offered for your event (see section 23)
2. Cancellations, postponements and reduction in numbers
Should you have to cancel, postpone or reduce the numbers for your booking, a charge will be made, calculated as a percentage of the total booking value, according to the scale below:
Notification Period for Cancellations
|From 6 – 3 months to the event||25%|
|3 months – 6 weeks prior to the event||35%|
|6 weeks – 28 days prior to the event||65%|
|28 days – 8 days prior to the event||80%|
|7 days or less prior to the event||100%|
2.2 All cancellations, postponements or reductions in numbers must be confirmed in writing by you
2.3 In the event of a cancellation or postponement any additional costs incurred for a particular event, that otherwise would not have been incurred will be charged, unless thestudio are able to mitigate their loss.
- Cancellations by you due to bad weather must be confirmed in writing. If the Studio is open for business cancellation charges as above will apply. We recommend you take out insurance against this as per clause 16.
3. Deposits and payments
3.1 Invoices are issued at the end of the event and sent direct to the invoice contact which will have been provided in the contract. Invoices being paid by cheque or by bacs transfer will receive 30 days for payment, details stated in clause 4. Invoices that are to be paid by credit card must be settled on departure or within 48 hours of the end of the event
3.2 thestudio reserves the right to require payment of a deposit at any time prior to the holding of a function, the amount of which will be determined by thestudio. Should you fail to pay such a deposit within 7 days of request thestudio may treat the bookings as cancelled by you.
3.3 All deposits are non-refundable
3.4 For larger events thestudio may request that a schedule of payments is made.
3.5 In certain circumstances full payment may be required prior to the event.
3.6 Where full payment is required prior to the event, the amount as invoiced must be received within 7 days of request.
Credit facilities with thestudio may be obtained on application to thestudio (subject to the agreement of thestudio and a credit check). Credit facilities must be agreed at least 2 weeks prior to the function. All accounts incurred against this agreement will be invoiced immediately after the function. All invoices are due for payment within 30 days of the date of the invoice unless paying with a credit card whereby payment terms are 48 hours. Any queries raised will not affect the immediate payment of the outstanding balance. In the instance that the payments remain outstanding beyond the 30 day payment terms any discounts may be forfeited and the invoice re-issued at our published rate of £55 ex vat. In the event of credit being declined or insufficient time being available to process your application an interim invoice for all known costs will be raised in advance and such invoice must be paid 30 days prior to the event.
5. Late payment charges
Our contracted terms of payment are strictly 30 days unless paying with a credit card whereby payment terms are 48 hours.
Should you fail to meet these terms the following late payment charges will be raised on a separate invoice and will be sent at the end of each month after the original invoice was due. Failure to pay an invoice on time will always result in a late payment charge and as such you should ensure you can achieve the payment terms prior to signing this contract.
Between 1 and 30 days late £10 per day will be charged regardless of invoice value
Between 31 and 90 days late £20 per day will be charged regardless of invoice value
For invoices over 90 days late a charge of £30 per day will be made
In the event of you using a purchase order system for allocating invoice costs you will need to arrange these to cover the cost of late payment charges. Failure to pay late payment charges for any reason will result in legal recovery action. In the event of invoices being outstanding for longer than 60 days, we shall be entitled to cancel all your outstanding bookings and all outstanding invoices will become immediately due and payable.
6. Your Obligations
- You and persons attending your function event shall:
- Not act in any improper or disorderly manner, leaving promptly at the appropriate time, and shall obey any reasonable request by thestudio employees.
- Not carry out any electrical or other works at the thestudio, including amplification and lighting, without thestudio prior consent.6.1.4 Comply with the licensing and other regulations relating to thestudio6.1.5 Not consume any food or drink at thestudio not supplied by thestudio or its authorised caterer without thestudio prior written consent, this will incur a charge.
- 6.1.3 Not bring any dangerous or hazardous items into thestudio and remove any items promptly when requested by thestudio.
Not affix any material or any kind to any floors, walls, or cellings, without prior written consent from thestudio.
6.2 Any person or item in breach of the above conditions may be refused admission to or removed from thestudio and the thestudio shall have the right to terminate the contract with immediate effect. You shall be fully liable for any contracted charges.
6.3 If the hire of a room or suite is for an exhibition, you shall submit plans and schedules of all materials relating thereto, to the appropriate authorities for the proper consent, with respect to health and safety and fire regulations as necessary prior to setting up the exhibition.
6.4 If as a company you are providing your own security, it is the responsibility of the organiser to provide Security staff with current licences for the task / duties they are going to perform. The company should provide thestudio with the names of the guards and the relevant licence number with relevant licence type ie: Man guarding /Door supervision / CCTV operator, Prior to commencement of duties on studio company property and a copy of any relevant assignment instruction for the period of the contract undertaken.
6.5 It is your responsibility to inform us of any person under the age of 18 whom will be attending your event.and to ensure that a parent or adult guardian supervises their conduct whilst in the studio. We require that all guests behave in a manner that is appropriate for a business centre and gives consideration to other users of the venue.
You are responsible to thestudio for any damage caused to the allocated rooms or the furnishings, utensil’s and equipment therein or to thestudio generally by an act, default or neglect by you, Your subcontractor, Your employee or Your guests and shall pay to thestudio on demand the amount required to make good or remedy any such. Thestudio accepts no liability for the loss or damage to any equipment or personal belongings brought onto the property by you, your guests, employees or associated third parties.
Should you contract with thestudio through an agent, the agent acts in that capacity for the customer, and not thestudio. You therefore accept full responsibility for payment of thestudio account.
9. Finishing Times
Functions are required to finish at the time agreed when the booking is made. Extensions to this time may not be possible unless previously agreed with the thestudio Manager.
10. Price Variations
In the event of circumstances beyond thestudio control (e.g. increases in the standard rate of VAT), thestudio reserve the right to vary the prices quoted to an extent which reflects such changed circumstance.
11. Health and Safety
All clients running or organising a function at thestudio are responsible for, and must ensure compliance with, Health and Safety and Fire regulations.
For events taking place at thestudio Manchester there is a maximum floor capacity set by the building owners which The Studio Venue Company and its clients must adhere to at all times. The total number of people permitted in thestudio Manchester at any given time is 250, this figure will include our staffing requirements
13. Clothing and Personal Property
thestudio do not accept responsibility for the property of you or your guests. Cloakrooms are provided for you and your guests’ convenience but any goods deposited in the cloakrooms or items left unattended on thestudio premises are deposited at the owner’s risk and without any liability on the part of thestudio. Insurers can be recommended by thestudio to cover any events
14. Equipment Storage
thestudio will assist you, where reasonably possible, with the storage of equipment, etc. Please contact us to make arrangements for delivery of any items you may require storing prior to your event. thestudio does not accept any liability for loss or damage to any item of equipment, furniture, stock or the like. We request that all property is removed at the end of your event, however if collection is to be made post event either by the event booker or courier this should be pre-arranged and agreed with the venue. If collection is not made within 7 days we reserve the right to dispose of said items.
15. Professional Bodies and Performing Rights
thestudio reserve the right to object to the employment by you and your guests of any photographer, toastmaster, band, musician or other persons in connection with any function. It shall be your responsibility to ensure that where applicable, performing rights society forms and phonographic performance limited forms are completed by the band or musicians employed by you.
16. Third Party Personal Insurance
You may like to consider taking out an insurance policy to cover cancellation, damage, third party liability, bad weather and other eventualities beyond your control.
17. General Liability
17.1 Subject to clause 17.4 thestudio shall not be liable, whether in contract, tort or otherwise for any indirect, consequential or economic losses or loss of profits howsoever arising (Including Negligence).
17.2 Except as provided in clause 17.3 in no event will thestudio’s liability for any losses or damage in contract or tort (including negligence) or howsoever otherwise arising, exceed the total amount paid by you for the event.
17.3 thestudio do not hereby exclude or restrict their liability in respect of death or personal injury resulting from their negligence.
17.4 thestudio shall not be liable for any breach of the terms and conditions or delay or failure in providing services as a result of causes beyond our control including but not limited to fire, floods, strikes, embargoes, delays in transportation, failure of services or inability to obtain necessary information or regulations from any authority.
This contract shall not be assignable by you but may be assigned by thestudio.
19. Governing Law
This contract shall be governed by and construed in all respects in accordance with the laws of England.
It is thestudio’s aim to provide you with the service you have requested for your function, but in the unlikely event that thestudio for any reason need to change any aspect of the function they reserve the right to do so at any time. thestudio will notify you immediately if this happens and will use their reasonable endeavours to provide alterations to an equal or higher standard.
21. Health and Safety Statement
thestudio Health and Safety Statement and Fire Evacuation procedures are available on request. It is the booker’s responsiblity to make sure the organiser for the day has received a copy of these policies and is familiar with our procedures to inform their delegates on the day of the event.
In accordance with our Health and Safety statement and evacuation procedures it is the booker’s responsibility to inform thestudio in writing of any disabled guests attending their meeting that may require assistance in an evacuation situation.
22. Allergens and special diets
thestudio endeavour to meet our clients dietary requirements. Should you have a guest attending with a food allergy, it is the individuals and the booker’s responsibility to inform thestudio team 48 hours in advance of their needs.
If a dietary requirement is not pre-booked and requested on the day, our catering team will do their best to provide a suitable meal, however this will then be subject to a £5 ex vat supplement, as they would have already been catered for in the pre-booked catering.
In the case of allergies a separate meal will be prepared and identified to the client as fit for their individual consumption. thestudio cannot be held responsible for items of food consumed by the individual that is not directly allocated to them. For example, should a client then eat from a buffet or refreshment area an item of food they feel is not a risk to them we cannot ensure these items have not been cross contaminated. Our buffets are labelled with main item ingredient and show allergen labelling on the reverse of the menu cards
23. Training/event rooms and facilities
Delegate numbers will be taken into consideration when allocating your training/event room. Delegate packages are available daily from 0830 until 1800. Special arrangements may be made for events beginning or ending outside of these hours. We reserve the right to change allocated rooms and advertised facilities at our absolute discretion and to vary our brochure from time to time. No liability is accepted for any errors or omissions in our brochures.
In the event that you become bankrupt, cease to trade, have a receiver appointed or make any voluntary arrangement with your creditors, we shall be entitled to immediately terminate this contract by giving notice in writing to you or your representative(s)